Category: Collaboration Tools
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Helpful (and Public!) Slack Channels for Software Testers
Slack is an excellent platform for project managers and individual teams. However, it might also be uniquely suited to helping software testers as well. Did you know Slack has an abundance of external groups who share similar interests? Accessing a public Slack channel can help Software Testers share best practices and collaborate in new and…
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2020: A Year of Slack Updates That Make Collaboration Even Easier
Slack is continuously updating its platform to make collaboration more accessible and respond to its users’ needs. 2020 was no different, and saw dozens of changes to the platform. If you want to stay up-to-date on the latest changes, Slack posts regularly to their Changelog in their Help Center. We’re highlighting a few of our…
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Extend GitHub’s Capabilities with Apps from Their Own Marketplace
Companies and coders around the world use GitHub for its ease of use and flexibility. There’s even more to love when it comes to GitHub, as it, like Jira, Slack, and other platforms, there’s an entire marketplace available. This includes plugins that make the platform even more useful and user-friendly. It also allows users to…
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Creating and Maintaining Office Culture for Remote Teams
With so many teams continuing to work remotely, it’s hard to maintain a distinctive office culture – especially for a startup. Office culture used to be a strong selling point, drawing talent away from more prominent companies that may have offered more bells and whistles to impressive candidates. However, now big and small companies alike…
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Apps to Help You Develop a Knowledge Base
Whether you are working towards ensuring important company knowledge is downloaded from individual team members to a general internal pool or if you’d like an easy way to have customers “help themselves” to frequently asked questions, you’re likely to benefit from developing a knowledge base. What is a Knowledge Base? A knowledge base is basically…
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The Pros and Cons of Jira
When it comes to Agile project management in particular, Jira is a very popular option for companies of all sizes. The platform has many pros, but a few cons as well. Understanding what teams like about Jira – and what they find lacking – can help you decide if Jira is the right solution for…
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What are the Best Apps in Zendesk Apps Marketplace?
What are the best apps in Zendesk apps marketplace? Many teams use Zendesk in conjunction with Jira. It’s a nice app add-on that helps project managers and teams handle help desks during and after the launch of their product. While Zendesk does plug into Jira, it also has its own app marketplace for apps that…
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The Most Useful Third-Party Jira Add-Ons
One of the most amazing aspects of the Jira platform is the ability to add to the system in a way that makes it feel like a bespoke solution. This is achieved by an entire Atlassian marketplace of third-party apps, developed by Jira users, designed to solve for gaps in the Jira system. This allows…
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IT Help Desk Ticketing Systems That Integrate Well with Jira
Is your company in need of a help desk? The handy resource can help reduce downtime in IT services and helps focus your company on the end-user experience. Any basic help desk will help provide technical support in order to get an end-user up and running again. It should have the capability to: The Benefits…