Service Level Agreement (SLA) for Appvibe Support

Response Time:

We'll respond to your support request within 24 hours during business hours (Monday to Friday, 9:00 AM to 5:00 PM local time). You'll hear back from us with initial troubleshooting steps.

Resolution Time:

We aim to fix minor issues within 1-2 business days. Complex issues may take longer, but we'll keep you updated on progress.

Support Channel:

You can reach us via our support page at

Documentation and Resources:

Access helpful guides and articles on our website at We may also offer training sessions or webinars to assist you further.

Service Interruptions and Maintenance:

We'll let you know in advance about any scheduled maintenance or updates to minimize disruptions. We'll work quickly to ensure minimal impact on your use of our apps.